Summary


Rule 69B-213.020, F.A.C., is amended to include definitions for the terms “customer representative” and “limited customer representative.” Rule 69B-213.040, F.A.C., is amended to delete references to repealed statutory provisions. Rule 69B-213.060, F.A.C., is amended to require the agency to appoint the customer representative through the Department’s online appointment process. This new requirement will allow the public to verify that a customer representative is properly licensed and appointed by contacting the Department or visiting the Department’s website. Rule 69B-213.070, F.A.C., is amended to provide that the termination of a customer representative appointment may be done electronically or by a written notice to the Department and to require that the notice be maintained in the agency’s records. Rules 69B-213.080 and 69B-213.090, F.A.C., are amended to correct citations.