To collaborate with subject matter experts to do the following: – develop and establish rules for the educational and training criteria for the certification and recertification of 911 emergency dispatchers (ED) – develop and establish certification & recertification applications – develop and establish by rule a procedure for biennial renewal certification – develop and establish by rule a procedure for the initial certification of 911 ED who have documentation of at least 5 years of supervised full-time employment as a 911 ED since 1/1/2002 – develop and establish rules for renewing a certificate that has been inactive for 1 year or less – develop and establish rules for renewing a certificate that has been on inactive status for more than 1 year