The purpose of the amendment in 64B9-8.003 is to provide for a citation to be issued for the use of abusive language to or in front of a patient. The Board has seen a growing number of disciplinary complaints on these grounds and finds that clarifying the inappropriateness of the behavior is necessary. The purpose of the amendment in 64B9-8.005 the purpose of the amendment is to clarify that certified nursing assistants must not work without certification if one is necessary, and adding additional actions that constitute unprofessional conduct, reflecting behavior that is resulting in more complaints now that the Board is regulating certified nursing assistants.