12-28.004. Transmitting Funds and Return/Remittance Detail to the Department

(1) Means of Funds and Detail Transmission – A personal computer capable of accessing the Internet using a version of the Microsoft Internet Explorer browser that utilizes 128-bit secure socket layer (SSL) encryption is required.

(2) Procedures for Funds and Detail Transmission.

(a) After successful enrollment, the Clerk or his or her designee will access the Clerk of Court Revenue Remittance System, or the Local Government will access the Traffic Infraction Detector (Red Light Camera) Remittance System, using the confidential user information provided by the Department. This action initiates a session, as defined in Rule 12-28.002, F.A.C.

(b) During the session, the following information will be required:

1. Reporting period;

2. Return/remittance detail;

3. Payment information, as defined in Rule 12-28.002, F.A.C.

(c) The funds and detail transmission is not completed during any session until a confirmation number is issued. This number provides a means of verifying the transaction and serves as the receipt.

(3) Method for Funds Remittance. The Department uses the ACH debit transfer method for funds remittance by Clerks and by Local Governments to the Department. The Department will bear the costs of processing the funds remittance by the ACH debit transfer method.

(4) Transmission Problems, Remittance Errors, and Failed Payments.

(a) Reporting Transmission Problems – For problems experienced with transmitting return/remittance detail, contact the Department’s e-Services Unit as soon as possible:

1. By telephone at [phone];

2. By fax at [phone]; or,

3. By e-mail at [e-mail].

(b) Correcting Remittance Errors.

1. If, before 4:00 p.m. (Eastern Time), on the day of submission, an error in the return/remittance detail is discovered, contact the Department’s e-Services Unit at [phone] for assistance.

2. If, after 4:00 p.m., Eastern Time, on the day of submission, or on any subsequent day thereafter, an error in the return/remittance detail is discovered, contact the Department’s Revenue Accounting by e-mail at [e-mail] or by telephone at [phone] to report the error.

(c) Replacing failed payments – When an electronic payment has failed or will be returned by the financial institution, the payment must be resubmitted using the “Returned Item Repayment” option of the remittance system. Additional assistance may be obtained by calling the Department’s Returned Items Unit at [phone].

Rulemaking Authority 213.06(1), 213.13 FS. Law Implemented 28.245, 213.13, 219.07, 316.0083, 322.20(11), 721.8561 FS. History–New 8-19-02, Amended 6-1-09, 6-6-11.