15A-10.035. SSS Missed Appointments

(1) Any client failing to appear for a scheduled supervision appointment shall be notified of the missed appointment by certified mail by the end of the following business day. Failure to receive such notice shall not negate the client’s responsibility to contact the program to reschedule the missed appointment. Failure to contact the program within five (5) business days after the missed appointment for the purpose of rescheduling the appointment shall result in notification to the Department of the client’s failure to comply with program requirements.

(2) The client shall be responsible for rescheduling the missed appointments. An Appointment Receipt, HSMV Form 77028, shall be issued for all rescheduled appointments. If possible, the client should be rescheduled for the same month in which a previously scheduled appointment was missed. If the same month rescheduling is not possible, the client shall be rescheduled for two appointments in the succeeding month for those on monthly supervision. The rescheduling of a missed appointment should not affect any subsequently scheduled appointments and in no case shall result in attendance at less than the required number of appointments for a given year. Notwithstanding any of the foregoing, the DUI program shall have the discretion to space the missed appointments outside the normal schedule in the interest of effective supervision.

(3) If the client misses two consecutive appointments, the program shall recommend cancellation of the license unless the client has good cause for missing the appointment. Good cause is defined as natural disaster, death in the immediate family, or illness documented by the attending physician. The DUI program shall notify the Department when the client misses two consecutive appointments on the Letter Recommending Cancellation, HSMV Form 77027, unless good cause is documented.

Rulemaking Authority 322.02, 322.292 FS. Law Implemented 322.271, 322.292 FS. History–New 1-4-95, Amended 3-4-97.