53ER17-54. Payment of Prizes

(1) Claiming Prizes. For purposes of this rule, the provisions for claiming a prize as set forth in Section 24.115(1)(f), F.S., will be deemed satisfied upon the claimant meeting the following requirements:

(a) Draw Game Prizes.

1. For Draw game prizes, the claimant must submit the winning Draw game lottery ticket for validation at a Lottery office or retailer on or before the 180th day after the winning drawing. Winning Draw game lottery tickets submitted to the Lottery by mail for validation must be addressed to the Lottery’s prize payment address in an envelope postmarked on or before the 180th day after the winning drawing.

2. If the claimant is not paid at the time of ticket validation, he or she must submit the validated winning Draw game lottery ticket, along with the documents specified in paragraph (14)(c), below, for prize payment at a Lottery office on or before the 210th day after the winning drawing. If the claimant chooses to submit the validated winning Draw game lottery ticket for prize payment by mail, the ticket and all required documents must be sent to the Lottery’s prize payment address and received by the Lottery on or before the 210th day after the winning drawing. Failure of a claimant to submit all required documentation, and receipt by the Lottery thereof, on or before the 210th day after the winning drawing shall result in forfeiture of the prize.

(b) Instant-Win Game Prizes.

For purposes of this rule, the term “instant -win game” shall include Scratch-Off games and Fast Play games.

1. For instant-win game prizes, the claimant must submit the winning instant-win ticket for validation at a Lottery office or retailer on or before the 60th day after the official end of the game. Winning instant-win tickets submitted to the Lottery by mail for validation must be addressed to the Lottery’s prize payment address in an envelope postmarked on or before the 60th day after the official end of the game.

2. If the claimant is not paid at the time of ticket validation, he or she must submit the validated instant-win winning ticket, along with the documents specified in paragraph (14)(c), below, for prize payment at a Lottery office on or before the 90th day after the official end of the game. If the claimant chooses to submit the validated instant-win winning ticket for prize payment by mail, the ticket and all required documents must be sent to the Lottery’s prize payment address and received by the Lottery on or before the 90th day after the official end of the game. Failure of a claimant to submit all required documentation, and receipt by the Lottery thereof, on or before the 90th day after the official end of the game shall result in forfeiture of the prize.

(2) Prize Payment Address. The Lottery’s prize payment address is: Florida Lottery, Claims Processing, 250 Marriott Drive, Tallahassee, Florida 32399-4027.

(3) Risk of Mailing Tickets. A person who mails a winning ticket shall bear the risk that the U.S. Postal Service or other carrier may fail to timely postmark or deliver the ticket to the Lottery, or both.

(4) Tickets Submitted to the Address for a Drawing in a Promotion. Persons may not submit tickets by mail for a promotion unless pursuant to written instructions from the Florida Lottery. Any tickets submitted by mail for a promotion will not be entered into the drawing for that promotion, nor returned. If such tickets are otherwise winning tickets, the tickets will not be validated or paid.

(5) Unclaimed Prizes. If a winning ticket is not submitted for validation within the applicable time period, or if a validated ticket is not submitted to the Lottery for prize payment within the applicable time period, the prize shall constitute an unclaimed prize and shall be distributed as required by law. Unclaimed prizes shall not be distributed to other winners within the same prize pool.

(6) Draw Game Free Ticket Claims – Florida Claimants. A person who submits by mail a lottery ticket that entitles the claimant to a prize of a “ticket” or “free ticket” and whose mailing address is inside the state of Florida will be mailed a prize of a ticket in accordance with the following provision. If the prize is a free Quick Pick ticket, the claimant will receive a free Quick Pick ticket, from the same Draw game in which the prize was won, for the next drawing after the ticket is validated; or if the free ticket is part of a Draw game multi-play ticket, the claimant will receive prize payment in accordance with the provisions of subsection (21), below.

(7) Draw Game Free Ticket Claims – Claimants Outside Florida. A person who submits by mail a lottery ticket that entitles the claimant to a prize of a “ticket” or “free ticket” and whose mailing address is outside the state of Florida will receive a check in the amount of the retail sales price of the ticket in lieu of an actual ticket.

(8) Draw Game Advance Play Ticket Claims – Florida Claimants. A claimant who claims a prize through a retailer or the Lottery on a winning advance play lottery ticket before all the drawings on the ticket have occurred will be issued a continuation ticket for the remaining drawings with the same play numbers as the original ticket. The original ticket will be recorded as “paid” in the gaming system and the continuation ticket automatically issued for the claimant shall be the instrument from which claims on remaining drawings are paid.

(9) Draw Game Advance Play Ticket Claims – Claimants Outside of Florida. If a claimant whose mailing address is outside the state of Florida submits by mail an advance play lottery ticket that has drawings remaining that have not yet occurred, the Lottery will hold the claimant’s advance play ticket until all the drawings have occurred. The Lottery will then validate the advance play ticket and mail the claimant one payment for the total amount of any prizes won. If an out-of-state claimant requests prize payment prior to the date of the last advance play drawing, the Lottery will validate the ticket, mail the claimant payment for the total amount of any prizes won as of the date of ticket validation, and issue and maintain possession of a continuation ticket for the remaining drawings.

(10) Online Terminal Game Ticket Validation.

For purposes of this rule, the term “online terminal game” shall include Draw games and Fast Play games.

(a) In order to be a valid winning online terminal game lottery ticket, the ticket must be identifiable as a Florida Lottery ticket and have either a complete, legible Transaction Serial Number (“TSN”) or a readable bar code. To the extent that a ticket is not identifiable as a Florida Lottery ticket or does not have a TSN or bar code, the ticket will be invalid. The Florida Lottery will not attempt to reconstruct any tickets received in multiple pieces.

(b) The ticket must not be counterfeit in whole or in part.

(c) The TSN of an apparent winning ticket must validate on the Lottery’s gaming system, and must not have been previously paid.

(d) The ticket must pass any additional validation tests determined necessary by the Florida Lottery. For security reasons, some validation tests may be confidential in nature.

(e) Any ticket not meeting the criteria set forth in paragraphs (10)(a) through (d), above, is ineligible for any prize and shall not be paid as a winning ticket. In the event a defective ticket is purchased, the only responsibility or liability of the Florida Lottery shall be the replacement of the defective ticket with an unplayed ticket or tickets of equivalent sales price from a current Florida Lottery game, or refund of the retail sales price.

(11) Scratch-Off Game Ticket Validation.

(a) In order to be a valid winning Scratch-Off lottery ticket, the ticket must be identifiable as a Florida Lottery ticket and have either a complete, legible validation number (sometimes referred to as “Void If Removed Number” or “VIRN”), or a readable bar code.

(b) The ticket must not be counterfeit in whole or in part.

(c) The validation elements must not be altered or tampered with in any manner.

(d) The ticket must not appear on any list of omitted ticket stock on file at the Florida Lottery.

(e) The ticket must not have been stolen.

(f) The ticket must have been issued to a retailer by the Florida Lottery in an authorized manner.

(g) The validation number of an apparent winning ticket must validate on the Lottery’s gaming system and must not have been previously paid.

(h) The validation elements of a ticket must not be misprinted or illegible.

(i) The ticket must pass any additional validation tests determined necessary by the Florida Lottery. For security reasons, some validation tests may be confidential in nature.

(j) Any ticket not meeting the criteria set forth in paragraphs (11)(a) through (i), above, is ineligible for any prize and shall not be paid as a winning ticket. In the event a defective ticket is purchased, the only responsibility or liability of the Florida Lottery shall be the replacement of the defective ticket with an unplayed ticket or tickets of equivalent sales price from a current Florida Lottery game, or refund of the retail sales price.

(12) Disputes Regarding the Amount or Validity of Ticket.

(a) Players shall be instructed by a retailer or the Lottery to file a claim when any dispute arises between a player and a retailer regarding the amount or validity of an apparent winning ticket or when an apparent winning ticket will not validate using the terminal.

(b) In the event a dispute between the Florida Lottery and a ticket bearer occurs as to whether a ticket is a valid winning ticket, or as to the prize amount of a valid winning ticket, the decision of the Florida Lottery shall be final. If the prize is not paid on a disputed ticket and the basis for the dispute is attributable to the Florida Lottery or its ticket vendor, the Florida Lottery will replace the disputed ticket with an unplayed ticket from the same game or with a ticket from another game of equivalent sales price. This shall be the sole and exclusive remedy of the bearer of the ticket.

(13) Winning Tickets Valued at Less than $600.

Payment of any winning ticket valued at less than $600 that is submitted to a Lottery retailer, Lottery district office or Lottery Headquarters shall be made to the claimant upon successful ticket validation. Upon request by the Lottery, the claimant shall file a Winner Claim Form in accordance with the provisions set forth in paragraph (14)(c), below.

(a) Payment by Retailers.

1. Winning tickets of $50 or less that are submitted to a retailer shall be paid in cash by the retailer unless:

a. It is impossible or impracticable to do so due to a company or store policy which, for safety or security reasons, limits the amount of cash available to the clerk, or

b. It is impossible or impracticable to do so due to an applicable local government ordinance that limits the amount of cash available to the clerk.

2. Winning tickets with a value greater than $50 but less than $600 that are submitted to a retailer shall be paid by cash, check, or money order.

3. No charge or fee shall be imposed by a retailer on a player for paying a winning ticket. This prohibition includes charging a fee for a money order issued to the player in payment of a prize when that is the only method of prize payment made available by the retailer.

(b) Payment by the Florida Lottery.

1. Winning tickets of $200 or less that are presented to a Lottery district office will be paid by cash, check or issued lottery tickets at the claimant’s option.

2. Winning tickets with a value greater than $200 that are submitted to a Lottery district office shall be paid by check and/or issued lottery tickets, or paid a maximum of $200 in cash and the balance of the prize paid by check and/or issued lottery tickets at the claimant’s option.

3. Winning tickets of less than $600 that are submitted to Lottery Headquarters for payment shall be paid by check.

4. A player who submits a winning ticket of less than $600 in person to a Lottery district office for payment by check shall be required to present identification as set forth in paragraph (15)(b) or (c). The identification is required to ensure proper check distribution.

5. Winning tickets of less than $600 shall be subject to and paid in accordance with subsections (16), (17), (18) and (19), below.

(14) Winning Tickets Valued at $600 or Greater.

(a) Payment of winning tickets valued at $600 or greater shall be made only by a Lottery office. Payment of winning tickets valued at $600 or greater cannot be made by a retailer.

(b) A player may submit a winning ticket valued at $600 or greater to any Lottery retailer or Lottery office for ticket validation. If a winning ticket valued at $600 or greater is validated at a retailer location, the player shall retain the original ticket and any player claim instructions ticket produced by the retailer terminal to submit with his or her claim to a Lottery office for prize payment processing. If the winning ticket produces a continuation ticket for future drawings, the player shall also retain the continuation ticket in addition to the original ticket and player claim instructions ticket.

(c) After successful validation of a winning ticket, the player shall file a claim by submitting to the Lottery a completed Winner Claim Form DOL 173-2, revised 09/13, or Spanish Winner Claim Form DOL 173-2S, revised 09/13 along with the ticket(s) as set forth in subsection (18), and the identification described in paragraph (15)(b) or (c), below. The Winner Claim Forms are incorporated herein by reference and may be obtained at any Lottery office or retailer, from the Florida Lottery’s website at flalottery.com, or by writing the Florida Lottery, Customer Service, 250 Marriott Drive, Tallahassee, Florida 32399-4016. Claims may be submitted in person to any Lottery district office or to Lottery Headquarters, or submitted by mail to Florida Lottery, Claims Processing, 250 Marriott Drive, Tallahassee, Florida 32399-9939.

(d) Winning tickets valued at $600 through $250,000 that are submitted to a Lottery district office shall be paid by check and in accordance with subsections (16), (17), (18) and (19), below, except that winning tickets valued in excess of $50,000 may be paid by wire or electronic funds transfer. Powerball® and Mega Millions® winning tickets valued to $1,000,000 may be presented at a Lottery district office or submitted by mail to Florida Lottery, Claims Processing, 250 Marriott Drive, Tallahassee, Florida 32399-9939. All other winning tickets valued at greater than $250,000 must be presented at Lottery Headquarters for payment, except as follows. If the Lottery determines, in its sole discretion, that travel by the prizewinner to Lottery Headquarters would be a hardship to the prizewinner, the prizewinner may present the claim documents to a Lottery District Office for forwarding to Lottery Headquarters for processing. Such determination will be made on a case by case basis.

(e) Winning tickets valued at $600 or more that are submitted to Lottery Headquarters shall be paid as follows and in accordance with subsections (16), (17), (18) and (19), below:

1. If the prize value is $600 through $50,000, payment shall be made by check.

2. If the prize value is greater than $50,000 or is a prize for which there is a lump-sum option, payment shall be made by check or wire or electronic funds transfer at the claimant’s option. In addition to the Winner Claim Form, claimants for such prizes shall be required to complete form DOL-416 Top Prize Method of Prize Payment, revised 8/17 at the time the prize is claimed, if they select payment by wire or electronic funds transfer. Form DOL-416 is incorporated herein by reference and may be obtained at any Lottery office or by writing the Florida Lottery, Claims Processing, 250 Marriott Drive, Tallahassee, Florida 32399-9939.

(15) Presentation of Identification.

(a) The claimant of a prize valued at $600 or more will be required to present identification as detailed below. The Lottery shall be permitted to make a photocopy of such identification for its records. The name on the identification presented to the Lottery must match the name on the back of the winning ticket. In the case of a legal entity, an authorized agent of a corporation or limited liability company, a general partner of a partnership or limited partnership, and the trustee(s) of a trust shall submit proof of the agency or trusteeship, in addition to a photocopy of required identification as detailed below. The Lottery reserves the right to require proof of authenticity for such photocopies. If the name on the back of the ticket and the identification presented do not match, the Lottery may request another form of identification listed below or request additional information to use in making its payment determination.

(b) For prizes valued at $600 or more that are non-annuity prizes and do not require a notarized affidavit, one form of identification is required that is current or was issued within the past five years and bears a serial or other identifying number. Acceptable forms of identification include the following:

1. A Florida identification card or driver’s license issued by the public agency authorized to issue driver’s licenses,

2. A passport issued by the Department of State of the United States,

3. A passport issued by a foreign government,

4. A driver’s license or an identification card issued by a public agency authorized to issue driver’s licenses in a state other than Florida, a territory of the United States, or Canada or Mexico,

5. An identification card issued by any branch of the armed forces of the United States, or

6. An identification card issued by the United States Bureau of Citizenship and Immigration Services, or

7. Another form of identification authorized for use by notaries public in Section 117.05 (5)(b)2., F.S.

(c) For prizes valued at $600 or more that are an annuity prize or require a notarized affidavit, the forms of identification listed in paragraph (15)(b), above, are also acceptable, except that, if a passport issued by a foreign government is presented as identification, it must be stamped by the United States Bureau of Citizenship and Immigration Services.

(d) If a claimant is unable to produce one of the acceptable forms of identification identified in paragraphs (15)(b) and (c), above, the Lottery will accept as satisfactory evidence of the claimant’s identity a completed Affidavit to Establish Identity form, DOL-483, revised 8/17. Form DOL-483 is incorporated herein by reference and may be obtained at any Lottery office or by writing the Florida Lottery, Customer Service, 250 Marriott Drive, Tallahassee, Florida 32399-4016.

(e) A photocopy of required identification shall accompany claims valued at $600 or greater that are submitted by mail. The Lottery reserves the right to require proof of authenticity for such photocopies.

(16) Payment to One Person or Entity. Regardless of how many persons or entities claim an ownership interest in a winning ticket; payment will be made to only one person or entity. For prizes valued at $600 or more, a winner may submit an Internal Revenue Service Form 5754, Statement by Person(s) Receiving Gambling Winnings, revised 12/08, if more than one person or a person other than the claimant is entitled to the prize winnings. The form must be presented to the Lottery along with the Winner Claim form prior to ticket validation. The Internal Revenue Service Form 5754 is incorporated by reference and may be obtained at any Lottery office, by writing the Florida Lottery, Customer Service, 250 Marriott Drive, Tallahassee, Florida 32399-4016, or from the Internal Revenue Service.

(17) Federal Withholding Taxes. Federal withholding taxes shall be deducted from prizes in accordance with the Internal Revenue Code and Code of Federal Regulations.

(18) Ticket Submission and Payment. In accordance with the applicable provisions of subsections (13), (14) and (21), a claimant must submit an original winning ticket or an original continuation ticket, if issued, to the Lottery or to a retailer to claim a prize. In the event an original winning ticket or an original continuation ticket is not available for submission, a claimant must submit an original player claim instructions ticket produced from validation of an original winning ticket or original continuation ticket to the Lottery to claim a prize.

(a) If a claimant submits an original winning ticket or an original continuation ticket and an original player claim instructions ticket produced from an original winning ticket or from an original continuation ticket, payment will be made in accordance with subsections (16) and (17).

(b) If a claimant submits only an original winning ticket or an original continuation ticket, the ticket will be validated and payment will be made in accordance with subsections (16) and (17).

(c) If a claimant submits only an original player claim instructions ticket, the player claim instructions ticket will be validated and payment will be made in accordance with subsections (16) and (17), and as follows:

1. For online terminal game prizes, if the absence of the original ticket or the original continuation ticket is determined to the Lottery’s satisfaction to be attributable to actions of a retailer, payment will be made following expiration of 30 days after the date the player claim instructions ticket is submitted for prize payment, or following expiration of 210 days after the winning draw date for Draw games, or 90 days after the official end of game for Fast Play games, whichever date occurs first, provided that payment for the original winning ticket is not made sooner.

2. For Scratch-Off game prizes, if the absence of the original ticket is determined to the Lottery’s satisfaction to be attributable to actions of a retailer, payment will be made following expiration of 30 days after the date the player claim instructions ticket is submitted for prize payment, or following expiration of 90 days after the official end of the game, whichever date occurs first, provided that payment for the original winning ticket is not made sooner.

3. If the absence of the original ticket or the original continuation ticket is attributable to any reason other than the actions of a retailer, payment will be made as follows:

a. For winning online terminal game tickets, payment will be made following expiration of 210 days after the winning draw date for Draw games, or 90 days after the official end of game for Fast Play games, provided that payment for the original winning ticket is not made sooner.

b. For winning Scratch-Off tickets, payment for prizes valued at $600 through $1,000 will be made following expiration of 180 days from the date the claim was filed or following expiration of 90 days after the official end of the game, whichever occurs first, provided that payment for the original winning ticket is not made sooner. Payment for prizes greater than $1,000 will be made following expiration of 90 days after the official end of the game, provided payment for the original winning ticket is not made sooner.

4. If the original winning ticket or original continuation ticket is submitted prior to expiration of the time periods set forth in subparagraphs (18)(c)1., 2. and 3., an investigation will be conducted to determine to whom payment should be made, if anyone.

(d) If a claimant submits only an original advance play winning ticket that has been recorded as “paid” in the Lottery’s gaming system as the result of the issuance of a continuation ticket, an investigation will be conducted and payment will be made as follows:

1. If the investigation concludes to the Lottery’s satisfaction that the absence of the continuation ticket is attributable to actions of a retailer, payment will be made following expiration of 30 days after the date the original winning ticket is submitted for prize payment, or following expiration of 210 days after the winning draw date, whichever date occurs sooner, provided that payment for the continuation ticket is not made prior to the expiration time frames set forth above.

2. If the investigation concludes to the Lottery’s satisfaction that the absence of the continuation ticket is attributable to any reason other than the actions of a retailer, payment will be made following expiration of 210 days after the winning draw date, provided that payment for the continuation ticket is not made before the expiration of 210 days.

(e) In the event a claim for payment is made without an original ticket, an original continuation ticket, or a player claim instructions ticket, the claim will be denied unless the following occurs:

1. The claimant establishes to the Lottery’s satisfaction that the absence of the original ticket, the original continuation ticket, or the player claim instructions ticket is attributable to an act or omission of the Lottery. Acts or omissions of Lottery retailers shall not be considered attributable to the Lottery; and,

2. The Lottery determines that the available evidence is sufficient to validate the claim.

If the Lottery determines that the provisions set forth in subparagraphs 1. and 2., above, are sufficiently met, payment will be made to the claimant following the expiration of the applicable deadline set forth in subsection (1), for validating and submitting a winning ticket for prize payment.

(19) Determination of Prize Winner. The person to whom payment will be made for winning tickets submitted to the Lottery shall be determined as follows:

(a) If only one name appears on the back of the ticket, payment will be made to that person or entity.

(b) If the back of a ticket is blank or incomplete, data from the Winner Claim Form, if any, player correspondence, or the mailing envelope, in that order, shall be used to supplement the information.

(c) Scratch-Off tickets. If more than one name appears on the back of a Scratch-Off ticket, payment shall be made to the person whose name appears first on the line designated for the name.

(d) Online terminal game tickets.

1. If one player information section is completely filled out, payment shall be made to the person whose name appears first on the name line in the player information section that is completed.

2. If more than one player information section is completely filled out, payment shall be made to the person whose name appears first on the name line in the player information section nearest the top of the ticket.

3. If no player information section is completely filled out and more than one name appears on the back of the ticket, payment shall be made to the person whose name appears first on the name line in the player information section nearest the top of the ticket in which a name is present.

(e) If the name on the back of a ticket is that of a trust, corporation or other legal entity, payment shall be made to the trust, corporation or other legal entity. For those tickets valued at $600 or more, no payment shall be made to a legal entity until the Lottery has received a copy of the entity's organizational documents which set forth the names of all shareholders, partners, beneficiaries, or other persons ultimately entitled to receive Lottery winnings. The legal entity must also submit evidence, satisfactory to the Lottery, confirming the  Social Security numbers of all the shareholders, partners, beneficiaries, or other persons ultimately entitled to receive Lottery winnings.

(f) For prizes less than $600, payment to the person determined in accordance with paragraphs (19)(a) through (e), above, shall be made in that person’s name as it appears on the back of the winning ticket. For prizes of $600 or more, payment shall be made in that person’s name as it appears on the Winner Claim Form as described in paragraph (14)(c), above.

(g) If the back of a ticket valued at $600 or more is altered, defaced, or contains erasures, correction fluid, overwriting, or obliteration in the line designated for a name, an investigation will be conducted to determine to whom payment should be made, if anyone, in accordance with paragraphs (19)(c), (d) and (e), above. As a part of the investigation, the claimant shall be required to complete form DOL-419, Security Affidavit, revised 5/15, or form DOL-419S Spanish Security Affidavit, revised 5/15, and provide an explanation of the circumstances surrounding his or her claim for the ticket. Forms DOL-419 and DOL-419S are incorporated herein by reference and may be obtained at any Lottery office or by writing the Florida Lottery, Division of Security, 250 Marriott Drive, Tallahassee, Florida 32301. If the ticket is valued at less than $600, payment will be made to the person submitting the ticket for payment.

(h) If the Lottery is presented with undisputed information that payment of a prize as provided in paragraphs (19)(a) through (e), would result in payment to a person or entity who has no claim to the ticket, the Lottery will make payment to the person or entity it determines to be the rightful claimant based upon the undisputed information submitted to the Lottery. This paragraph shall not apply if the person submitting the claim for payment is determined to owe an outstanding debt to a state agency, child support collected through a court, or spousal support or alimony as provided in Section 24.115(4), F.S.

(i) If the Lottery receives notification of a dispute of ownership of a specific ticket prior to prize payment, an investigation will be conducted to determine to whom payment should be made, if anyone.

(j) Any claimant of a prize of $600 or more, and any person whose name appears on an Internal Revenue Service Form 5754 filed by a claimant and whose portion of the prize is $600 or more, will be analyzed for state- owed debt. All persons ultimately entitled to receive Florida Lottery winnings from a claim valued at $600 or more filed by a legal entity, other than a corporation whose shares are publicly traded, will be analyzed for state-owed debt. If such claimant or other person is identified as owing an outstanding debt to a state agency or owing child support collected through a court or spousal support or alimony as provided in Section 24.115(4), F.S., following deduction of federal tax withholding, the remaining prize amount will be allocated as follows:

1. If the debt is owed by the claimant and an Internal Revenue Service Form 5754 is not filed at the time the claim is submitted, an amount sufficient to cover the amount owed, up to the total remaining prize amount, will be transferred to the state agency owed the debt. Any monies remaining after federal tax withholding and after collection of the debt will be paid to the claimant.

2. If the debt is of a claimant who submits an Internal Revenue Service Form 5754 at the time of filing the claim, or of a person whose name appears on an Internal Revenue Service Form 5754 or who is entitled to receive Lottery winnings claimed by a legal entity, an amount sufficient to cover the claimant’s or other person’s debt, but not to exceed his or her percentage interest in the prize or entity, will be transferred to the state agency owed the debt. The monies remaining will be paid to the claimant and any other persons entitled to receive a portion of the Lottery winnings.

(20) Payment after Death of Prizewinner. If a prizewinner dies during the scheduled payment of a prize, the Lottery will make payment to the estate of the deceased prizewinner upon its receipt of a certified copy of the winner’s death certificate and a certified copy of the Letters of Administration or equivalent document establishing the personal representative or executor of the winner’s estate. Upon its receipt of a certified copy of a court order directing payment to identified persons or entities in accordance with a prizewinner’s will or state law, the Lottery will make payment in accordance with the court order. Upon receipt by the Lottery of notification of the death of a prizewinner, no payment(s) will be made by the Lottery until it has received a certified copy of the winner’s death certificate and either a certified copy of the Letters of Administration or its equivalent or a court order as described above. Payment(s) withheld because appropriate documents have not been received will be subject to the provisions of Chapter 717, F.S., the “Florida Disposition of Unclaimed Property Act.”

(21) Payment of Draw Game Multi-play Tickets Including a Cash Prize and a Free Quick Pick Ticket Prize. Additional payment provisions applicable only to winning Draw game multi-play tickets (tickets with more than one panel played for a single draw date) that include a cash prize and a prize of a free Quick Pick ticket are as follows:

(a) A $1.00 value for each free Quick Pick ticket on a multi-play ticket shall be included in the total prize value of the ticket.

(b) Draw game multi-play tickets with a total prize value less than $600 shall be paid by Lottery retailers or a Lottery office upon successful ticket validation. The claimant shall be paid the cash amount of the prize and given a ticket with one free Quick Pick play for the same Draw game in which the prize was won, for the next available drawing for each free Quick Pick ticket prize.

(c) Draw game multi-play tickets with a total prize value of $600 or more shall be claimed at a Lottery office. Retailer locations cannot print free Quick Pick tickets that are part of a claim with a total value of $600 or more.

1. If the claim is submitted to a Lottery office in person and the Draw game multi-play ticket is successfully validated, the Lottery will pay the claimant the cash prize and give the claimant a ticket with one free Quick Pick play for the next available drawing of the same Draw game in which the prize was won for each free Quick Pick ticket prize.

2. If the claim is submitted by mail to a Lottery office and the Draw game multi-play ticket is successfully validated, the Lottery will pay the cash prize and, if the claimant’s address is in Florida, print a ticket with one free Quick Pick play for the next available drawing of the same Draw game in which the prize was won for each free Quick Pick ticket prize. The payment and the free ticket shall be mailed to the claimant by the Lottery, except as set forth in subsection (7), above. A free ticket shall be mailed prior to the drawing applicable to that ticket.

3. If the claimant is identified as owing an outstanding debt as set forth in paragraph (19)(j), in an amount less than the cash portion of the prize net of any federal income tax withholding, the non-cash portion of the prize and the amount owed to the claimant after his or her debt is satisfied and taxes have been withheld shall be awarded. If the claimant is identified as owing an outstanding debt in an amount greater than the cash portion of the prize net of any federal income tax withholding, the cash portion of the prize remaining after taxes have been withheld will be applied toward the outstanding debt as provided in Section 24.115(4), F.S., and the claimant will receive the remaining non-cash portion of the prize.

(22) Canceled and Previously Paid Tickets. No payment shall be made upon a ticket submitted for payment that is reflected in the Lottery’s records as having been canceled or previously paid.

(23) Disclosure of Source of Ticket. The Lottery reserves the right to require the claimant of any winning ticket to disclose the source of the ticket.

(24) Final Payment Decision. The Lottery’s decision and judgments in respect to the determination of a winning ticket or of any other dispute arising from payment or awarding of prizes shall be final and binding upon all participants in the lottery unless otherwise provided by law or these rules. In the event a question arises relative to a winning ticket, or the payment or awarding of any prize, the Lottery is authorized to:

(a) Deposit the prize winnings into an escrow fund until the dispute is resolved, or

(b) Petition a court of competent jurisdiction for instructions and a resolution of the controversy.

(25) All tickets and claim forms presented to the Florida Lottery shall become the property of the Florida Lottery.

(26) Information for claiming a prize can be obtained by writing the Florida Lottery, Customer Service, 250 Marriott Drive, Tallahassee, Florida 32399-4016, or by calling [phone].

(27) Payment of winning tickets is subject to all other applicable statutes and rules.

(28) The effective date of this rule is September 1, 2017.

(29) This emergency rule replaces Emergency Rule 53ER15-31, F.A.C.

Rulemaking Authority 24.105(9)(e), 24.109(1), 24.115(1) FS. Law Implemented 24.105(9)(e), 24.115(1),(4) FS. History–New 9-1-17, Replaces 53ER15-31.