64B20-7.007. Mediation

Effective on Wednesday, May 3, 2023

1(1) “Mediation” means a process whereby a mediator appointed by the Department acts to encourage and to facilitate resolution of a legally sufficient complaint. It is an informal and nonadversarial process with the objective of assisting the parties to reach a mutually acceptable agreement.

45(2) The Board finds that mediation is an acceptable method of dispute resolution for the following violations:
62(a) Failure of the licensee to timely respond to a continuing education audit;

75(b) Failure of the licensee to pay a refund for a cancelled prescription hearing aid transaction in violation of Section 95468.1246 96or 97468.1255, F.S., 99unless the violation involves intentional misconduct by the licensee. A prescription hearing aid is defined in Rule 64B20-8.0011, F.A.C.

118Rulemaking Authority 120456.078 FS. 122Law Implemented 124456.078 FS. 126History–New 11-1-94, Formerly 59BB-7.007, Amended 11-30-04, 5-3-23.

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