69V-560.911. Deferred Presentment Database Dispute Resolution for Customers  


Effective on Thursday, November 28, 2019
  • 1(1) Any inquiry into the deferred presentment database where the person is deemed ineligible for a new deferred presentment transaction will provide a printable message describing the reason the person was deemed ineligible together with the toll-free support number of the deferred presentment database vendor. The provider shall provide a copy of the message to the person any time the deferred presentment 63database deems the person to be ineligible for a new deferred presentment transaction.

    76(2) Only the person deemed ineligible may make a direct inquiry to the deferred presentment 91database vendor via the toll-free customer support number printed on the message.

    103(3) Any person deemed ineligible by the deferred presentment database may seek to dispute the determination by following the dispute resolution procedures of the deferred presentment database vendor.

    131Rulemaking Authority 133560.105, 134560.404 FS. 136Law Implemented 138560.404 FS. 140History–New 4-17-02, Formerly 3C-560.911, Amended 11-28-19.