waiver exemption from BellSouth Telecommunications, subsection 25-4.118(12), Florida Administrative Code in Docket No. 050879-TL was approved by the Commission by Order No. PSC-06-0087-PAA-TL, issued February 8, 2006, consummated by Order No. PSC-06-...

 

PUBLIC SERVICE COMMISSION
Departmental

NOTICE IS HEREBY GIVEN by the Florida Public Service Commission that BellSouth Telecommunications, Inc.’s petition for waiver exemption from subsection 25-4.118(12), Florida Administrative Code, filed November 16, 2005, in Docket No. 050879-TL was approved by the Commission by Order No. PSC-06-0087-PAA-TL, issued February 8, 2006, consummated by Order No. PSC-06-0181-CO-TL, issued March 7, 2006. The rule requires that each company maintain a toll-free number for accepting slamming complaints that must be answered 24 hours a day, seven days a week by a live operator or the complainant’s call can be recorded. If a recorder is used, the company must attempt to contact each complainant no later than the next business day following the date of recording and for three subsequent days unless the customer is reached. The petition was approved on the basis that the purpose of the underlying statute would be achieved by other means and application of the rule would create substantial hardship. Notice of the petition was published in the F.A.W. on December 16, 2005.

A copy of the Order can be obtained from the Division of the Commission Clerk and Administrative Services, 2540 Shumard Oak Boulevard, Tallahassee, Florida 32399-0850, [phone].