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Florida Administrative Code (Last Updated: November 11, 2024) |
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61. Department of Business and Professional Regulation |
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61D. Division of Pari-Mutuel Wagering |
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61D-14. Pari-Mutuel Wagering Facility Slot Machine Operations |
1(1) A slot machine licensee’s internal controls, required pursuant to Rule 1261D-14.058, 13F.A.C., shall include written procedures outlining how the slot machine licensee shall resolve jackpot disputes.
28(2) A patron shall report a jackpot dispute to the slot machine licensee responsible for the operation and management of the slot machine licensed facility.
53(3) Whenever a patron reports a jackpot dispute, the following shall occur:
65(a) In those instances in which the jackpot amount is $25,000 or more, the slot machine licensee shall resolve the dispute pursuant to its internal controls and immediately:
941. Notify the 97Office of Slot Operations, Division of Pari-Mutuel Wagering, North Broward Regional Service Center, 1400 West Commercial Boulevard, Suite 165, Ft. Lauderdale, Florida 33309-3787, 120of the jackpot dispute and that the slot machine licensee is preserving evidence to resolve the jackpot dispute which evidence shall include:
142a. Surveillance information of the designated slot machine;
150b. Records for the designated slot machine;
157c. Facility based monitoring system records, and
164d. Witness statements.
1672. Notify the surveillance department to provide surveillance recordings made at the time of the jackpot and subsequent jackpot dispute for the slot machine area involved in the jackpot dispute;
1973. Notify an independent testing laboratory licensed by the State of Florida of the jackpot dispute and make arrangements for analysis and assessment of the slot machine and slot machine game in question;
2304. Seal the slot machine and remove it from play until the dispute is resolved;
2455. Obtain witness statements regarding the dispute; and
2536. Establish an investigation file for the dispute.
261(b) In those instances in which the jackpot dispute is less than $25,000, the licensee shall resolve the jackpot dispute according to its approved internal controls.
288(4) The licensee shall maintain all dispute resolution files for division review and retain the files pursuant to Rule 30761D-14.080, 308F.A.C.
309Rulemaking Authority 311551.103(1), 312551.122 FS. 314Law Implemented 316551.103(1)(c), 317(d), (e), (i) FS. History–New 6-21-10.
